Emmanuel House Hospice
Emmanuel House is more than a hospice; it is a place for people to experience their end-of-life journey with dignity and comfort in a place that feels like home. The Residential Hospice is where we provide 24-hour care for people with a life-limiting illness and require comfort and support for themselves and their families.
We asked family members to share their feelings and experiences as their loved ones spent their final days at Emmanuel House Hospice. Watch the video.
Maria Bau-Coote, Director, Hospice Palliative Care Services
905-308-8401 ext. 3223
Krystal Gee, Program Assistant
905-308-8401 ext. 3221
Emmanuel House is more than a hospice; it is a place for people to experience their end-of-life journey with dignity and comfort in a place that feels like home. At the residential hospice we provide 24-hour care for people with a life-limiting illness and require comfort and support for themselves and their loved ones.
Our experienced and compassionate staff assist families with their emotional needs and with understanding what is happening to their loved one.
Our palliative care team provides 24-hour nursing care including pain and symptom management, a palliative care physician, social, psychological, spiritual and practical support.
We offer spiritual care and support to residents and their loved ones in a way that is unique to them. Some have connections to a faith while others may not. We walk with our residents and their loves ones, listening deeply to hear and honour their stories. They are our teachers, telling and showing us what is most important to them. Spiritual care involves paying attention to what is happening on the “inner journey”. Sometimes there are questions about suffering, hope, loss, meaning and many other aspects of our human experience. Our goal is to provide a safe and loving home where residents and their loved ones connect, share, and experience dignity as the end-of-life approaches.
Some of the ways we offer support include:
- Simple presence
- Quiet conversation
- Music Therapy
- Weekly Sunday morning Mass in the Chapel
- Arranging visits from spiritual guides (Imam, Rabbi, Minister, Priest, etc.)
- Friendly visitors
- Art & Creativity (Soul Collage, knitting, puzzles, etc.)
- Therapy dog visits
- Mindfulness Moments each Wednesday 2:30-3:00 pm
- Farewell ritual at the bedside
- Support with final arrangements
- Bereavement support
- Memorial services (two times a year)
Emmanuel House has two comfortable living rooms and two tower rooms with windows on three sides, providing a panoramic view of the grounds. The large kitchen on the main floor is where meals are prepared by our talented volunteers and staff. Laundry services are provide. An elevator is available to access all levels of the home. The front door is electronically controlled to monitor access and ensure security. Each resident has a private room with a therapeutic bed, nursing call bell, two-piece bathroom, storage for personal items and clothing, cable TV, phone, small fridge and reclining chair. Each room is climate controlled. No two rooms are the same and all are beautifully decorated through the generosity of our donors.
Donations to Emmanuel House are accepted through Good Shepherd. See our Donate page for details.
History of Emmanuel House
The beautiful stone home, once known as the Ivy Lodge, was owned by one of Hamilton’s wealthiest families. The building was constructed in 1862 by Frederick W. Fearman, who owned an international meat packaging operation that still exists today as a division of Maple Leaf Foods.
In 1998 Good Shepherd converted the mansion into a 10-bed supportive housing residence for individuals living with HIV/AIDS and other life-limiting illnesses. Over time, the need for residential care for HIV/AIDS decreased and Good Shepherd took on the challenge of developing a community residential hospice for the city.
Emmanuel House owes its existence to the perseverance and hard work of the Brothers of St. John of God, who faced many challenges to make this dream a reality. Today, Emmanuel House provides quality of life, family wellness, respect and a chance to continue to live with dignity for those who are facing the most difficult and emotionally charged time in their lives.